Privacy policy
Your data, your control. Transparency in every process.
Policy overview
We process financial and personal data to deliver AI-powered data structuring services. Privacy is integral at every stage of data handling, from collection to deletion. By using this site, you accept the practices described in this policy.
This document details the types of data we collect, how we use and protect it, your rights, and the choices you have. Our commitment is to clear communication and compliance with Canadian law and global standards.
How data is collected
We collect information through account creation, site visits, contact forms, and automated systems. Data is gathered only for specified, lawful purposes, with clear records of each collection method.
Information you provide
- Name and contact details you submit via forms.
- Information provided during account registration.
- Data submitted through feedback or support channels.
- Records related to your platform activity.
- Preferences and consent settings you specify.
Automatically collected data
- Device and browser information such as type and version.
- IP address and general location based on technical metadata.
- Time and date of site access or platform use.
- Click paths and interaction with navigation elements.
- Performance data for loading and usage speeds.
Use of personal data
Your information is processed for account management, support, research, analytics, and to meet legal obligations. Data use always aligns with stated purposes and applicable law.
- User authentication and platform security.
- Responding to support or inquiry requests.
- Improving platform performance and usability.
- Compiling non-identifiable usage analytics.
- Communications about service updates or policy changes.
- Fulfilling legal or regulatory obligations.
- Conducting research on platform effectiveness.
Our commitment: We prioritize transparency and security in all data practices. Our approach complies with Canadian privacy regulations and international frameworks. This policy explains what we collect, how we use it, and your options for control.
Data sharing and third parties
We share data only with trusted service providers for operations, analytics, or compliance. Third parties are contractually required to follow strict privacy standards.
Our service providers
We use vetted service providers for hosting, analytics, and support. All providers sign agreements to maintain confidentiality and security.
Legal and regulatory obligations
We retain and process data only as required to meet legal and regulatory obligations. When possible, data is anonymized to reduce privacy risk.
Anonymous analytics
We use aggregated statistics to understand usage trends. These do not identify individuals and help improve our platform.
Your rights
Canadian privacy law provides rights to access, correct, limit, delete, object to, and port your data. These rights may be exercised within legal constraints and in line with platform capabilities.
- You may request access to your personal data at any time.
- You may request correction of inaccurate or outdated data.
- You may request deletion of your data if it is no longer required.
- You may request your data in a machine-readable format.
- You have the right to object to data processing for certain uses.
- You may request limits on how your personal data is processed.
To exercise any data rights, contact us at the address or email provided. We respond within thirty days of your request.
Data security measures
We use technical and organizational measures to safeguard your data. This includes encryption, access controls, and regular system reviews. Security is a continuous process, not a single solution.
Technical security measures
- Encryption of data in transit and at rest.
- Firewall and intrusion detection systems.
- Multi-factor authentication for sensitive access.
- Regular vulnerability scans and updates.
Organizational security measures
- Access to personal data is restricted to authorized personnel only.
- Employees receive regular privacy and security training.
- Incident response protocols are reviewed and tested.
- Third-party partners are required to meet our privacy standards.
Data retention policy
Personal data is kept only as long as needed to deliver our services or meet legal requirements. Retention periods are regularly reviewed to prevent unnecessary storage.
- Account data includes your login credentials and usage records.
- Learning data comes from how users interact with platform features.
- Communications data covers support messages and contact forms.
- Financial data refers to structured information you or your organization supply for processing.
- Marketing data is collected only with explicit opt-in consent.
Once retention limits are reached, data is deleted or anonymized.
International data transfers
If data is transferred outside Canada, we ensure safeguards are in place. Transfers occur only when necessary for service provision and always follow legal requirements.
- Transfers are permitted only when necessary for service delivery.
- All cross-border transfers are logged and reviewed.
- Partner organizations must meet privacy requirements.
- Data subject rights are maintained during transfers.
Cookies and tracking
We use cookies for session management, analytics, and preference storage. Cookies help us understand site usage and maintain platform stability. You can manage cookies via browser settings or our consent tool.
Cookie categories
- Essential cookies enable secure access and basic platform functionality.
- Performance cookies track site usage to help improve services.
- Personalization cookies tailor content and interface settings to your preferences.
- Functionality cookies remember user preferences and enhance usability.
You can adjust cookie preferences at any time using our platform’s cookie management tools.
Policy updates and changes
We may update this privacy policy as laws or practices evolve. All substantive changes are posted here, with effective dates clearly marked. Your continued use indicates acceptance of changes.
- If this policy changes, we will notify you by email (if applicable).
- A banner or alert will appear on the site for significant updates.
- You can review policy changes at any time in this section.
- Historic versions are available on request for review.
Review this policy regularly to stay informed about data practices.
Contact information
Contact us to exercise your data rights or ask about this policy. Our team provides clear, prompt responses to privacy requests.
Felunexor
68 Water Street, Suite 401, Vancouver, BC V6B 1A4 Canada
Phone number: +1 (%82) 940-7421
Email address: content@felunexor.world